Who We Are
CaseFlow® provides cloud-based business process and case management services to customers in North America, Asia and Africa. In the Philippines we operate through CaseFlow Strategic Management Services, based in Antipolo City, Rizal. CaseFlow partners with NGOs of all kinds for case management services, and those same human service tools can be accessed by LGU customers. For additional details, see https://caseflow.global.
Our Mission
We make it possible for LGUs, NGOs and businesses to operate more efficiently. Case workers and government staff can do their jobs with less stress over paperwork.- Citizens will spend less time waiting in line to receive their documents.
- Case clients will be helped more quickly and thoroughly.
- Staff enjoy greater morale with their added professionalism.
- Managers have greater quality control over services.
Our Story
One of the most enriching times of my life was the three years I spent as ‘Papa Ken’ to 30+ youngsters in a Philippine children’s shelter. I got to know kids who I dearly love, who have all moved on to families. It was a terrific place, staffed by people who genuinely loved the kids and could help them cope through the grieving and healing process. The process for making these children available for adoption (or reunification with biological relatives) was complex.The case worker’s job was vital to the children-so much documentation to gather, so many all-day trips to make. They were juggling children’s casefiles that were all in different stages of completion, and I could see it was a real challenge to keep on top of things for each case. It would be easy to focus on investigating one child’s case while losing track of another.
With a background in software development, I saw my part as bringing to life software that helps the helpers – this is how CaseFlow® was born.
Founders
